Terms of Sale, Refund and Returns Policy
Terms of Sale
We warrant to the extent of the purchase price that our seed be of the variety and quantity (within reasonable tolerances) advertised and to be in reasonable condition.
This is the sole warranty; we make no other, express or implied. All other information provided by us including: cultural advice, treatments, images and descriptions are provided in good faith as approximations. Significant variations may occur due to climate, location and other factors beyond our control.
Seed germination will depend on a range of factors including temperature, moisture, seed raising mix, light, pests, disease and how the seeds have been stored. These factors are out of our control and are the purchasers responsibility. We cannot unconditionally guarantee seed to perform properly regardless of growing conditions, storage and the purchaser’s propagation methods.
No warranty, either express or implied, is given in relation to the goods and any liability arising out of or in respect of the supply, re-supply, use, re-use, or safety of the goods, howsoever arising, and including any liability the Supplier may otherwise have had by virtue of any representation, warranty, condition or term, whether express or implied by law or custom and whether for consequential loss, loss of profits or contracts, or loss of use or for any direct, indirect or consequential loss (including any liability in relation to the resultant crop) or otherwise is hereby excluded.
All information provided by Love of Dirt, including but not limited to: advice, treatments, images and descriptions are provided “as is” and in good faith. The information is for general information purposes only; while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
For commercial farming operations we recommend that you contact your local DPI for commercial agricultural advice.
All prices are in Australian dollars and are GST inclusive.
As our seeds are measured by weight all seed counts are approximate and provided as a guide only.
Our seeds are to be used for propagation only. Any reference to edible seed refers to the resultant crop only.
All orders placed through this website are subject to confirmation and acceptance. We reserve the right to refuse service to anyone or cancel any order at any time. We will indicate the acceptance of an order by processing and shipping the ordered items to you.
We accept the payment methods using Paypal and Credit Card (using Stripe payment gateway) on the checkout page. These are third party payment suppliers and we do not store any of your payment information.
Once payment has been made it is not possible to cancel an order due to the fees associated with processing. If you contact us prior to your order being prepared for shipment, we would be happy to make some swaps.
Whilst we aim to keep our inventory as accurate as possible, occasionally errors may occur with our stock management. In this instance we will refund you for any omitted items and process the remainder of the order if applicable.
During the checkout process, you are required to provide us with information necessary to complete your order such as your name, shipping address, email address and contact number. Please make sure the information you submit is correct as we will not be held responsible for any errors or lost orders that occur due to incorrect information.
All goods we sell must be of acceptable quality and fit for the purpose they are sold for. If we fail to meet any of these requirements we will happily provide you with a replacement or refund.
Unfortunately due to environmental conditions that may affect seed viability we are unable to make exchanges once your order has been shipped.
Orders ready for processing will be dispatched the same business day if received prior to 10am AEST unless otherwise explicitly indicated. Payment must be cleared before we will process your order. Our primary shipping provider is Australia Post but on odd occasions we may use other suppliers as required.
Unfortunately due to Quarantine restrictions, at this time we are unable to send seeds to Tasmania and Western Australia. You will be blocked from checking out if you enter an address from these states into your shipping address.
At this present time we do not ship our seeds internationally.
Got any questions?
Please contact us if you have any questions.